Database administrators (DBAs) are often the unsung heroes of the IT organization, but skilled Database administration is hard to find. That’s where Rackspace can help.
Our certified DBAs are with you through every stage of your project — whether you’re in the early stages of your lifecycle, or you’re about to undergo a major re-architecture — helping you make decisions that are crucial to the future of your applications.
And we’re available 24x7x365 — ready to provide support for your NoSQL and MySQL database hosting databases running on dedicated hardware or Rackspace Managed Cloud Servers. By allowing us to handle the administrative tasks, your IT team can focus on projects that grow your business.
Our DBAs are here to guide you no matter where you are in your journey — from architecture and design to administration and monitoring.
We take the administrative burden off of your database professionals, freeing them to discover data insights and provide deep value to your organization.
We actively manage multiple petabytes of data for some of the world’s most recognizable companies — including Braze, Weight Watchers, MapMyFitness and Untappd.
Keep databases consistent and available at all times. Database Clustering is the process of running your databases on more than one interconnected servers that provides redundancy, high-availability and consistent performance. This is also ensured by failover to redundant hot copies of your data in the event of your active database failing. Database clustering is used by many mission critical applications.
The interconnected servers will store data amongst each other resulting in a synchronised data, where each server has the same exact data as all other servers.
Load balancing distributes the workload among the participating cluster servers as well as ensures high availability of your database among servers even in case of one or two cluster servers going down.
Cluster solution helps to automate various processes of the day-to-day database activities and also pro-actively monitor and act upon.
| Administration & Monitoring |
User Administration We assist with the creation and management of user accounts for your database application. |
Security Administration We help configure user access controls and privileges based on your security needs. |
Database Export and Import We can load your data into our managed databases from other Rackspace managed databases — or make local exports of your data for you. |
Database Health Monitoring Our database monitoring tools monitor the general health of your system and alert us when there’s an issue for us to resolve. |
Architecture Support The database is normally one component of a much larger application architecture. Our DBAs will work with your subject matter experts to help ensure your database supports the needs of your entire architecture. |
Architecture Design As your needs change over time, our DBAs will advise you on how to design new database system architectures. |
Advanced Infrastructure Monitoring When you choose our DBArchitect service, you’ll gain access to Advanced Infrastructure Monitoring tools, providing greater insight into the health of the network equipment supporting the database servers. |
| Troubleshooting |
Availability Issues in Production Our certified DBAs are available 24x7x365 to help respond to downtime events and performance degradations. |
Database Backup Issues We work with storage and backup engineers to resolve issues with restore or backup systems. |
In-Depth Incident Retrospectives Upon request, we will investigate database-related incidents and provide guidance on how to mitigate or avoid such incidents in the future. |
Performance Tuning and Diagnostics We help you identify optimizations, upgrades or changes that can help your database achieve better and more consistent performance. Additional license fees may apply. |